18th June 2020
Dear Clients/Students,
Re: Coronavirus Policy
Covid-19 Policy 2020
We are really missing all of our clients and am looking forward to seeing you again as soon as current restrictions allow.
Latest government advice is that the Beauty Industry come under Phase 3 of the three stage plan to ease restrictions on lockdown. We have decided to reopen on Thursday 8th August 2020 at the earliest.This will allow us to prepare our staff, clients and prep the studio. When that time arrives, my priority is to keep you as safe as possible.
During the time when I have been closed, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by World Organisation Health Sectary and prior to re-opening I will have implemented my Coronavirus (COVID-19) Infection Prevention & Control Policy, with a number of changes and procedures for your additional health and safety.
Appointment Safety
· Should I feel ill or have any symptoms of C0VlD-19, then I will immediately self-isolate for the required time. This may mean that your appointment is cancelled at short notice but it is done entirely for your own safety.
· Likewise, if you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible. We understand that it is very disappointing, especially if it is for a special occasion, but unfortunately you will not be able to attend for your appointment. For Make Lessons, We will reschedule your appointment for as soon as possible after the required 14 day isolation period has elapsed.
· The World Health Organisation has listed some of the most common symptons of Covid-19 as fever, dry cough, and tiredness. Other symptoms that are less common and may affect some patients include aches and pains, nasal congestion, headache, conjunctivitis, sore throat, diarrhea, loss of taste or smell or a rash on skin or discoloration of fingers or toes. These symptoms may be mild and can begin gradually.
On the Day of Your Appointment
· We have carried out a thorough risk assessment of all of the services which we offer and am confident that we can continue to provide these safely.
· For your safety and to maintain social distancing, we would ask that you attend your appointment as close to the appointment time as possible and that you come alone. Please do not turn up early as this may mean that you come into contact with other clients who are just leaving. To minimise risk, children must not attend appointments with you.
· For weddings, appointments on location and group bookings, we will set up in as quiet an area as possible or ideally in a separate room if there is one available, away from clients and other professionals working on the day. Clients will be asked to come individually for their makeup at their scheduled time, which will be clearly advised. To maintain social distancing, observers or others present who are not having makeup on the day, will not be permitted.
· On your arrival, before entering the Studio (or before starting your makeup if at a location booking) your temperature will be checked with a non-contact infrared thermometer. As this is one of the common symptoms of Coronavirus, if an increased temperature is detected then unfortunately we will be unable to proceed with your booking at that time. A minimum of 14 days must have elapsed before an appointment can be rescheduled.
· We understand the importance of hand hygiene and will ensure that I have washed my hands thoroughly in accordance with NHS recommendations just before you arrive.
· We have increased the frequency of cleaning in the Studio including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.
· All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
· You will have access to soap and hot water to wash your hands on arrival and hand sanitiser will be available. For location appointments, please ensure that you wash your hands immediately before coming for your makeup slot to minimise the risk of touching other surfaces while waiting.
· We understand and will not be offended if you wish to wear disposable gloves during your appointment should you wish to. I would ask that only a new pair of disposable gloves are worn and that you do not put these on until you arrive at the Studio, to eliminate any risk of prior contamination.
· Please don’t be surprised or upset if we use personal protective equipment (PPE) during your visit. This may include disposable gloves and a facemask where appropriate.
· We can confirm that the laundering of towels and uniforms is a priority and that all laundry is washed daily at 60 degrees Centigrade, as recommended.
· All disposable items are bagged and safely removed between each client.
· Unfortunately, we won’t be able to offer refreshments, but you are welcome to bring along your own bottled water if you would like to.
We will do all that we can to make your appointment as safe, comfortable and enjoyable as possible. If you have any concerns, please do let us know and we will do what we can to help.
Payment
· In order to avoid handling of cash, We would ask that you pay for your makeup in advance of arriving for your appointment by BACS transfer or Paypal.
All of these procedures have been implemented for your safety and mine. I will continue to take advice from the Government and the NHS regarding safe practice and make any further amendments as required.
Cancellation fees
We understand at this moment of time that we would all like to support each other and our local businesses. Final Checks Team have put in place deposit policy due to COVID-19. From our terms and conditions our deposits are non-redunable but due to the circumstances we are able to transfer for them to a new date. .
Wedding Parties- We are able to transfer your 50% deposit to your new wedding date.
Courses- All courses will be re-sheduled. A new timetable will be sent to all our students. We are able to transfer deposits onto future courses. We will also be putting in place online training.
Take Care
Final Checks Team xxx
Further advice - Guidance
Advice for home isolation
Your local health protection team (HPT) and your doctor have agreed that you may stay at home while you wait for the results of tests for COVID-19 (SARS-CoV-2) infection. This is because you do not need to be admitted to hospital and because you have agreed to follow
the important instructions described below.
1. Stay at home
You or the person you are caring for should remain in your home, except for getting medical care (see sections 3 and 8 before getting medical care). Do not go to work, school, or public areas, and do not use public transport or taxis until you have been told that is safe to do so.
You will need to ask for help if you require groceries, other shopping or medications. Alternatively, you can order by phone or online. The delivery instruction needs to state that the items are to be left outside, or in the porch, or as appropriate for your home.
2. Separate yourself from other people in your home*
You should stay in a well-ventilated room with a window to the outside that can be opened, separate from other people in your home. Keep the door closed.
Use a separate bathroom from the rest of the household, if available. If you have to share these facilities, regular cleaning will be required. If a separate bathroom is not available, consideration should be given to drawing up a bathroom rota for washing or bathing, with the isolated person using the facilities last, before thoroughly cleaning the bathroom themselves (* if able or appropriate). Ensure the isolated person uses separate towels from other household members, both for drying themselves after bathing or showering and for hand hygiene purposes.
If you live in shared accommodation (university halls of residence or similar) with a communal kitchen, bathroom(s) and living area, you should stay in your room with the door closed, only coming out when necessary, wearing a facemask if one has been issued to you.
If you share a kitchen with others (such as university halls of residence or similar), and if possible, avoid using it whilst others are present. If this is not possible then wear a facemask if you have been issued with one. Take your meals back to your room to eat. Use a dishwasher
(if available) to clean and dry your used crockery and cutlery. If this is not possible, wash them by hand using detergent and warm water and dry them thoroughly, using a separate tea towel.
If these recommendations cannot be implemented, then home isolation should be avoided.
3. Call ahead before visiting your doctor
All medical appointments should be discussed in advance with your designated medical
contact, using the number that has been provided to you. This is so the surgery or hospital can take steps to minimise contact with others.
4. Wear a facemask if advised to
If you have been provided with facemasks, then you should wear the mask when you are in the same room with other people and when you visit a healthcare provider. If you cannot wear a facemask, the people who live with you should wear one while they are in the same room with you.
5. Cover your coughs and sneezes
Cover your mouth and nose with a disposable tissue when you cough or sneeze. Carers of others undergoing testing for COVID-19 infection should use disposable tissues to wipe away any mucus or phlegm after they have sneezed or coughed.
Dispose of tissues into a plastic waste bag (see note 10. below for managing rubbish), and immediately wash your hands with soap and water for at least 20 seconds rinse and dry thoroughly. Carers should wash their hands as well as helping the person they are caring for following coughing or sneezing
6. Wash your hands
Wash your hands or assist the person you are caring for in washing their hands. This should be
done often and thoroughly with soap and water, for at least 20 seconds, rinse and dry thoroughly. The same applies to those caring for anyone that is being tested for SARS-CoV- 2. Avoid touching your eyes, nose, and mouth with unwashed hands.
7. Avoid sharing household items
You should not share dishes, drinking glasses, cups, eating utensils, towels, bedding or other items with other people in your home when you have used them (or after your child or the person you are caring for has used them). After using these items, wash them thoroughly with soap and water; dishwashers may be used to clean crockery and cutlery.
Laundry, bedding and towels should be placed in a plastic bag and washed once it is known that the tests for SARS-CoV-2 (COVID-19) are negative. If this is not possible and you need to
wash the laundry see below for further advice on handling laundry.
8. Do not have visitors in your home
Only those who live in your home should be allowed to stay. Do not invite or allow visitors to enter. If you think there is an essential need for someone to visit, then discuss it with your designated medical contact first. If it is urgent to speak to someone who is not a member of your household, do this over the phone.
9. If you have pets in the household
Try to keep away from your pets. If this is unavoidable, wash your hands before and after contact.
10. Waste
All waste that has been in contact with the individual, including used tissues, and masks if used, should be put in a plastic rubbish bag and tied when full. The plastic bag should then be placed in a second bin bag and tied.
Do not dispose of it or put it out for collection until you know that patient does not have novel coronavirus.
Should the individual test positive, you will be instructed what to do with the waste.
11. Monitor your symptoms (or the person you are caring for, as appropriate)
Seek prompt medical attention if your illness is worsening, for example, if you have difficulty breathing, or if the person you are caring for symptoms are worsening. If it’s not an emergency, you should call your designated medical contact point using the number that has been provided to you.
If it is an emergency and you need to call an ambulance, inform the call handler or operator that you are being tested for SARS-CoV-2 (or that you are caring for someone being tested for
SARS-CoV-2, as appropriate).
12. What to do if you have a negative result
If you are tested and receive a negative result for COVID-19 and you have travelled to a specified Category 1 country or area, please continue to self-isolate until you have been back in the UK for 14 days, even if your symptoms have gone.
If you receive a negative result and have travelled to a specified Category 2 country or area, please continue to self-isolate until either your symptoms have gone or you have been back in the UK for 14 days, whichever is sooner.
If you receive a negative result and have had contact with a person known to have had COVID- 19 you should remain in isolation until the end of the 14-day period.
If you develop new symptoms or your existing symptoms worsen within your 14-day isolation period, then please call NHS 111 and follow their advice.
